Cannot download license file


#1

Purchased Glyphs 2 back in March. Moved to a new laptop, and Glyphs is asking me for my license. I went back to my email to find the link, but I get this error message. Please help.


#2

Download links are only valid for two weeks. You should receive an e-mail shortly with a new license. Please store it in a safe place and make a backup.


#3

Do you know how long this email should take? It’s been an hour. Thanks!


#4

Seven hours later I still haven’t received the email.


#5

You caught us on a Sunday. I had to forward your request to the person in charge. If you don’t get a notification today, I’ll create a new license for you. Ping me by DM in that case.