I’m still trying to fix it with the client, because it works fine for me. And now I’m testing on very recent excel version (similar to clients version).
So maybe he didn’t cleaned cache properly, idk
I will send it to you if I can’t solve this mystery. Thanks
I did that and that’s why I’m confused. It works fine on every Excel version I’m testing and it still goes wrong for him
He did the " Restart your Mac while holding down your Shift key to clean font cache. Do you think he can get a better result with Make Apple Type Server clean its database or with FontNuke for example?
To make sure to avoid font cache issues: Change the font name to something totally different, like “TestFontXYZ”. Add an obvious shape to the “Udieresis” glyph. Check if the shape is on the screenshot.
Hi, @FranciscoTorres!
We are facing the same problem here, it’s not a problem of cache but how the font renders in Excel.
Using TTF the text gets misaligned, but using an OTF version is working OK.
Did you manage to solve the problem?
Hi @juandelperal . Thanks for the feedback. I think i tried both (OTF & TTF) at the time, but it was a strange problem from the client machine I could not understand. I tried different ways to fix it but I didn’t find the solution.
And everything was fine on my Mac and PC tests so I could not reproduce it.