If you are a license holder for Glyphs 2 and want to upgrade to Glyphs 3, you should have received a coupon code for the web store in your mail already. If you have not received anything, please go through these steps:
Double check the e-mail account that is registered with your license. The number one reason for people not finding their licenses is that they used a different e-mail for purchasing their license. To verify, open your .glyphs2license file in a text editor. There is a part that says ‘Email’, like this:
This is the e-mail we sent the upgrade coupon to. If you do not have access to that e-mail anymore, let us know at office at this domain and we update your entry in the license database.
Look for an e-mail with the subject ‘Your Glyphs 3 50% discount code’, or ‘Glyphs 3: Grace Period, 100% discount’, respectively.
Double check the spam folder. If you know how to, allow all e-mails from a glyphsapp.com origin.
In your e-mail software, did you ever set up a filter that sorts out e-mails from glyphsapp.com into a separate folder? If so, look into it.
Still cannot find anything? Ask us to resend at office at this domain, stating the name and e-mail address of the old license. We need to verify your purchase and look up name and/or e-mail, and that takes a little time.
Please How do I upgrade from G2 to G3. Cause I am student with a Student license. Secondly I took my laptop to repair shop and since a month now we are on total lock down here in Greece. Please can I be able to upgrade once I get my laptop back?
I can’t find the coupon code. I have checked that the email is correct, but it might have been deleted from the spam folder because it has been too long. My emails to office@thisdomain are rejected as span aswell