I have installed Glyphs 2.6.6. in 2020 on my Mac. Since I’ve updated my Mac OS to Ventura (13+), Glyphs keeps crashing whenever I try to open it. Restarting my Mac and migrating the app on another Mac doesn’t solve the problem, I can’t open Glyphs anymore.
I tried already and downgraded my Python version to 2.7 and restarted my Mac, no change. App crashes instantly on start.
Delete your Application Support/Glyphs folder. And try again.
Nothing. Glyphs still crashes on start.
Can you send the crash report. The one that comes up directly after the crash. Copy paste the top part of that report here.
Here is my crash report (Translated report on top):
It seems like the system failed to load the Python library (which is intalled). The File /System/Library/Frameworks/Python.framework/Versions/2.7/Python is on my mac, although the crash report tells me “no such file”.
-------------------------------------
Translated Report (Full Report Below)
-------------------------------------
Process: Glyphs [705]
Path: /Applications/Glyphs.app/Contents/MacOS/Glyphs
Identifier: com.GeorgSeifert.Glyphs2
Version: 2.6.6 (1352)
Code Type: X86-64 (Native)
Parent Process: launchd [1]
User ID: 501
Date/Time: 2023-08-29 11:12:07.4549 +0200
OS Version: macOS 13.4.1 (22F770820d)
Report Version: 12
Anonymous UUID: 14691E20-6B02-2AE0-F4CD-4048FCA0DB20
Time Awake Since Boot: 100 seconds
System Integrity Protection: enabled
Crashed Thread: 0
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Termination Reason: Namespace DYLD, Code 1 Library missing
Library not loaded: /System/Library/Frameworks/Python.framework/Versions/2.7/Python
Referenced from: <D65FD876-9533-36C1-BEA7-14421F2C0F34> /Applications/Glyphs.app/Contents/MacOS/Glyphs
Reason: tried: '/System/Library/Frameworks/Python.framework/Versions/2.7/Python' (no such file), '/System/Volumes/Preboot/Cryptexes/OS/System/Library/Frameworks/Python.framework/Versions/2.7/Python' (no such file), '/System/Library/Frameworks/Python.framework/Versions/2.7/Python' (no such file, not in dyld cache)
(terminated at launch; ignore backtrace)
Thread 0 Crashed:
0 dyld 0x7ff80e70ec42 __abort_with_payload + 10
1 dyld 0x7ff80e728fd7 abort_with_payload_wrapper_internal + 82
2 dyld 0x7ff80e729009 abort_with_payload + 9
3 dyld 0x7ff80e6ad8f0 dyld4::halt(char const*) + 375
4 dyld 0x7ff80e6aab71 dyld4::prepare(dyld4::APIs&, dyld3::MachOAnalyzer const*) + 4526
5 dyld 0x7ff80e6a93bd start + 1805
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000002000209 rbx: 0x0000000000000000 rcx: 0x00007ff7bc7fc468 rdx: 0x00007ff7bc7fc8d0
rdi: 0x0000000000000006 rsi: 0x0000000000000001 rbp: 0x00007ff7bc7fc4b0 rsp: 0x00007ff7bc7fc468
r8: 0x00007ff7bc7fc4d0 r9: 0x0000000000000000 r10: 0x0000000000000083 r11: 0x0000000000000246
r12: 0x0000000000000083 r13: 0x00007ff7bc7fc8d0 r14: 0x0000000000000001 r15: 0x0000000000000006
rip: 0x00007ff80e70ec42 rfl: 0x0000000000000246 cr2: 0x0000000103990000
Logical CPU: 0
Error Code: 0x02000209
Trap Number: 133
Binary Images:
0x103702000 - 0x1038e8fff com.GeorgSeifert.Glyphs2 (2.6.6) <d65fd876-9533-36c1-bea7-14421f2c0f34> /Applications/Glyphs.app/Contents/MacOS/Glyphs
0x103a49000 - 0x103a8ffff org.sparkle-project.Sparkle (1.21.3) <924a9e58-c0d0-3f2e-aca2-12e7f2bbf275> /Applications/Glyphs.app/Contents/Frameworks/Sparkle.framework/Versions/A/Sparkle
0x1039f8000 - 0x103a07fff com.flyingmeat.JSTalk (*) <07c23941-2261-3b3b-8e8f-efd67449f002> /Applications/Glyphs.app/Contents/Frameworks/JSTalk.framework/Versions/A/JSTalk
0x103b2d000 - 0x103b62fff com.schriftgestaltung.GlyphsKit (*) <357ccc2e-e495-3f92-9286-00df3fe095b1> /Applications/Glyphs.app/Contents/Frameworks/GlyphsKit.framework/Versions/A/GlyphsKit
0x103d05000 - 0x103db4fff com.schriftgestaltung.GSFontTools (3.0) <bcb62320-72c6-3ca9-9d98-81a7f2a5f39b> /Applications/Glyphs.app/Contents/Frameworks/GSFontTools.framework/Versions/A/GSFontTools
0x1041fc000 - 0x104492fff com.schriftgestaltung.GlyphsCore (2.3.1) <d3a3ede3-cf63-3255-b0a2-eb6da1414c9d> /Applications/Glyphs.app/Contents/Frameworks/GlyphsCore.framework/Versions/A/GlyphsCore
0x7ff80e6a3000 - 0x7ff80e73b5cf dyld (*) <5db85b72-c63a-3182-91e5-5c942ec30e48> /usr/lib/dyld
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=178.7M resident=0K(0%) swapped_out_or_unallocated=178.7M(100%)
Writable regions: Total=8468K written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=8468K(100%)
VIRTUAL REGION
REGION TYPE SIZE COUNT (non-coalesced)
=========== ======= =======
STACK GUARD 56.0M 1
Stack 8192K 1
VM_ALLOCATE 8K 2
__DATA 1399K 9
__DATA_CONST 20K 1
__DATA_DIRTY 7K 1
__LINKEDIT 172.3M 7
__TEXT 6480K 7
dyld private memory 260K 2
shared memory 4K 1
=========== ======= =======
TOTAL 244.3M 32
Please follow the instructions in the post. Make sure you download the latest version of Glyphs 2:
If your Glyphs 2 crashes at startup, and you cannot access the dialog, then download the latest version here.
YES, a redownload did the job.
Thanks for your patience and your support!
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