Issue with Update

Glyphs
1

Hi,

I receive this message every time I try to check for an update:

“An error occurred in retrieving update information. Please try again later.”

Any ideas what might be wrong? I restarted my mac and retried but the problem wasn’t solved.

Thanks.

2

Download the app from the web site and reinstall. That should fix it.

3

That worked fine. Thank you very much.

4

Reinstall over the top? Or do I need to do a clean install? Dropping the new file over the old one still getting the same issue.

5

I just dropped the new file in the Applications folder and replaced the old one.

6

@notanotherfolio Did you download the new copy from the glyphsapp web site?

7

You just need to replace the app.

8

I re-downloaded the app from this website.

And replaced the app in the Applications folder.

Still getting the ‘An error occurred…’ message.

9

Can you create a new user, and try there?

10

I worked out what happened.

The new download is called Glyphs which saved over my legacy version of Glyphs. But the icon was cached so in my dock it looked like I still had both versions and I was obviously opening the Glyphs-2 (not updated app).

Phew.

11

Everyone else having problem with the update here are links to directly download the latest versions:

12

Hey, sorry to restart the thread Im having the same problem now. Just wanted to check if I should re-download the app the free trial or from the update Glyphs link

13

you can just download the trial version from the website.