Hello, I am a Gaelic typeface designer.
Very recently, (it’s a somewhat complicated story) I was looking into buying a copy of glyphs mini 2 to use, I decided to buy it, and made an arrangement with my mum in which she pays for it on the website (for me), and I pay her back using cash.
However, the problem became that my license details were under her name not mine as we made the mistake of not using the “gift” button…
We have tried to send an email asking for help regarding this situation but haven’t received assistance yet.
I’m wondering if there is a possible solution to this problem… I am imagining/hoping for either of two solutions of which neither are stated anywhere to be usual practice.
Idea 1: Somehow have the account license name for my purchase of glyphs mini 2 changed to my name.
Idea 2: My current purchase and license under the incorrect name is removed/terminated, we receive some degree of refund, and then buy it again under the correct name.
Thank you.