Glyphs Total Crash

It just crashed on me and won’t open. Tried everything. I want to reinstall but can’t even remember if i have a serial from when i purchased as i can’t find an email with the relevant info.

Please help!!

Many thanks
Marco

Can you hold down the Option + Shift key when you start the app?

If that doesn’t help, try to find the file you had open in Finder. There is most likely a “(autosave).glyphs” file next to it. Move that file somewhere else (or compress it into a .zip and delete the .glyphs(package) file.

Hey Georg, i just get a window saying it crashed with the option to reopen, report, ignore.
if i do reopen it keeps looping the message. i found my original purchase email, but the link to the key is no longer there?? :frowning:

So strange as it’s never crashed on me before

I had a few files open so i don’t know what made it crash. Anyway, i can’t open any files now??

there is no (autosave).glyphs

Problem Solved. I downloaded a new version to install and works good again. :))

Are you using some kind of maintenance or optimization tool? Cleaner, antivirus, hard disk tool…?

Nope. The only way round the issue was to re-install.

What version did you have before and after the re-install?