Hi. In 2017 I bought the glyphs mini license and now it won’t let me use it because I have version 10.10.5 on my computer and it asks for OS X version 10.11. What can I do to have the program? because I bought it to be able to use it and now it won’t even let me open the program.
Please, I need help because I need the program to work.
Is that when I try to open the glyphs program, it tells me that I need to update the operating system from 10.11 or later.
And my computer is from the beginning of 2015 and it won’t let me update its operating system anymore.
If it is the 2015 MacBook Air then you should be able to upgrade all the way to 10.15.x.
It’s possible you can’t upgrade due to limited storage. 10.15 may require up to about 19GB to install. The SSD on that model is a removable module and it is quite possible for a user to upgrade to a larger SSD. If your existing storage is simply full you could move files to external storage to make more room.
The problem is that where the operating system is updated, it doesn’t let me. I don’t see if there are more updates. Can I do it any other way? or should it always be for the App store?
If it isn’t helpful, then likely your best course of action is to find an individual or computer store that works on Macs and ask them to troubleshoot the issue for you.