Problem with vertical metrics

I’m experiencing a problem in word microsoft office. My ascenders and descenders are really long and they’re considerably cut off, although working properly in the adobe package.

Here’s a short overview of the font

Cap height=950

I tried custom parameters according to this tutorial but it doesn’t seem to work. Any suggestions?

Hi Martina, please send us the font at support at this domain. We will have a look.

The most important values for you should be winAscent and winDescent, though. I suppose you tried the ‘Microsoft strategy’ described in the tutorial?